David Flynn Ltd. (DFL) is a large regional contractor. The company’s ethos is to manage the customer’s construction risk and bring added value to each project.
Before engaging with Waterford Technologies, emails were being managed on an ad-hoc basis, mailboxes were being added and removed as required. There had been no significant instances that required an investigation into their email data. However, following an investigative incident that required David Flynn Ltd. to trace the source and destination of some information that had been propagating through their system there soon became an urgent need for an email archiving solution with eDiscovery capabilities to complement their Office 365 email system.
Using Office 365 for email, this organisation required a more straight-forward and less costly process to store inactive mailboxes. They also needed to conduct faster, more consistent searches, respond to eDiscovery in a legally defensible manner, and more fully enforce data retention policies for regulatory compliance.
Following a recommendation from a colleague, David Flynn Ltd contacted Waterford Technologies and after a demo of MailMeter, David Flynn Ltd. were convinced it was the right solution for them.
Efficient and Fast eDiscovery
MailMeter gives users faster access to their email data. Searches can now be performed quickly and easily and if they need help, they can avail of the fully managed service from Waterford Technologies Support Team.
MailMeter ensures David Flynn Ltd. have a secure tamper-proof copy of every single email that comes in and out of their organisation, even historical email and emails that have been deleted. MailMeter provides David Flynn Ltd. with a secure and protected repository separate from their email platform for full eDiscovery, monitoring, visibility, minimisation, and retention setting.
The individual granted access to a scoped search has their search access limited to extremely specific types of email in the archive and can have their ability to perform limited types of actions. This feature is ideal when you need to provide access to your MailMeter archive but cannot grant access to all email.
IT Staff freed up and low TCO
Using MailMeter removes David Flynn Ltd.’s dependence on outside resources to help them locate and action what is essentially their data. These resources are not without cost and are not always available on the companies’ schedule.
Rapid Installation and Usability
“We were up and running the same day. The Waterford Technologies team has been very professional, didn’t bombard us with things we needed to do and made the whole process painless for us. The new user interface is extremely easy, it requires no end-user training, my users are getting set up and using it without any information other than a login.”