Drivers for Archiving
Mark Mulcahy – Waterford Technologies
I’m often asked what the main driver is for our clients when it comes to acquiring Waterford Technologies email archiving solution”MailMeter”.
It’s never a straight forward answer as we provide functionality for:
- Business Mangers via insight and the reporting modules for trend analysis in email communication
- Compliance/HR managers via our forensic and e-discovery tool set of “Investigate,Compliance Review and Retention Manager”
- IT via “Storage Manager” to reduce size of email footprint
- End users via “ISR” for unlimited access to all email
Email Archiving for E-Discovery
But, if you asked where our clients see the most benefit it is undoubtedly when the product is used in a formal forensic or e-discovery investigation that yields the results the client was looking for to help with the investigation.
Clients don’t ring me to say “ Hi Mark, Just ringing to let you know one of our end users used ISR to find an email last Thursday ! “
But, like 2 weeks ago when I took a call that went along the lines of “ Hi Mark, Just ringing to let you know MailMeter helped settle a potential 90 Million euro claim” ……. They see its benefit in black and white…or maybe that should be green…