How Important IS PCI-DSS Compliance with Email?

Waterford Technologies Customers Use MailMeter for PCI-DSS Compliance with Email

Fiona Mulvaney – Waterford Technologies

If your organisation electronically holds, transmits or processes credit card information, regardless of how that information was acquired, then it is required by the Payment Card Industry (PCI) to comply with its Data Security Standard (DSS).

The Payment Card Industry Data Security Standard (PCI DSS) is a widely accepted set of policies and procedures intended to optimize the security of credit, debit and cash card transactions and protect cardholders against misuse of their personal information. The PCI DSS was created jointly in 2004 by four major credit-card companies: Visa, MasterCard, Discover and American Express.


Waterford Technologies customers use MailMeter our Email Archiving Solution to help them to comply with PCI-DSS requirements using the many compliance features of MailMeter.MailMeter captures every email, internal and external, indexes the body text and attachments to its archive database, and stores compressed and encrypted copies of the rich text and attachments in separate Archive Volumes.

It can also capture email from your existing email system and any external PST or NSF files. Its intelligent indexing offers a fast search capability to find any information you need. If you have any emails containing credit card information MailMeter can quickly identify these and we can delete them immediately from your email system.

MailMeter works seamlessly with your existing email infrastructure, providing you with a comprehensive secure and verifiable archive of all your organisations messaging. MailMeter will do this automatically and is independent of end user actions. If a user deletes an email for instance, MailMeter will still have a complete copy of this message stored securely in its archive volumes.

Many of our customers use MailMeter in terms of managing their organisation’s compliance requirements as MailMeter delivers the following benefits:

•             Full compliance with all regulations as MailMeter provides a tamper proof archive

•             Dramatically reduce costs of legal investigations

•             Protect intellectual property

•             Reduce organization and executive exposure (Email Policy)

•             Improve employee education about risky behaviour

•             Increase integrity of information since transactions cannot be deleted from the archive

•             Improve productivity by enforcing the Email Acceptable Usage Policy

The Retention Manager module within MailMeter is a flexible and powerful option for organizations that need more granular control of retention and destruction of email. It gives you the ability to create multiple retention categories and assign departments or specific users to different periods.

One of the greatest assets of our email archive solution is the control over the retention of messages in the archive. We built MailMeter focused on the integrity of the archive from a compliance point of view and added the extensive functionality that allows your organisation comply with various regulations such as PCI-DSS.

For further information on how MailMeter can help your business with PCI-DSS compliance, get in touch with the team by clicking here.