Full Visibility of File Data for Minimization and eDiscovery

In Pobal we support communities and local agencies toward achieving social inclusion and development. For a number of years, we have been using the Email and File Solutions from Waterford Technologies & have developed a close relationship with their team. Their Solutions and Support enables us to address the challenges in managing compliance, GDPR, and Data Protection. This is of paramount importance to us due to the highly sensitive nature of our email and file data

To help RehabCare meet our data protection obligations including GDPR we use Email & File Compliance Solutions (ComplyKEY) from Waterford Technologies. Specifically as a Not for Profit Organisation, transparency and accountability are paramount in the way we manage our data. ComplyKEY backed up with a fully managed service from the team at Waterford Technologies ensures we are best placed to meet the ever-increasing data protection obligations & thereby avoiding the tough sanctions for those failing to comply

I’ve been extremely grateful for all the support Waterford Technologies have given over the past few months, with special thanks to Kevin who supported me on Xmas Eve, Rory in the last few weeks for the retention and space issues and finally Mark and Paul in helping me get through our e-discovery. My sincere thanks and appreciation. MailMeter has played an integral role in the council’s ability to organise, securely store and find historical emails”

The reason we chose a tool like MailMeter is that a lot of our business is based around being able to prove the facts of a discussion or a conversation. From a pure IT perspective, we have a clean data environment and an environment that cannot be tampered with by individual users and it gives us great comfort knowing it is there and cannot be tampered with. Only those with administrative rights can manipulate the data for GDPR motives such as tag, delete, apply retention policies, legal hold, or access block capabilities to relevant data.

I was initially drawn to Waterford Technology as I was impressed with the Mailmeter and SISCIN products.  The eDiscovery functionality was especially impressive in terms of both the speed of query responses and also the  power of the search terms that can be used.

The more I worked with Waterford the more impressed I was with their responsiveness to our questions and needs, their ability to deliver and their commitment to the success of our partnership. I am confident of a long and fruitful partnership

Waterford technology is considerably faster at searching emails as opposed to the in-built search within outlook, and that is the most important thing when searching emails …. speed. MailMeter is very popular here.

MailMeter gives us confidence in our eDiscovery response. We can now respond quickly, accurately, and in a legally defensible manner. The software just does what it’s supposed to, and it is one less thing for me to worry about. That’s the value a proper supplier should bring to our business

“We can now invest our resources in other activities. By working with Waterford Technologies, we receive improved visibility into our data management and a professional account management team to answer our queries at any time.”

The tooling is simple to use, easy to navigate and flexible in deployment. We tested a lot of industry leading archiving toolsets, SISCIN was by far the easiest to use out of the box and intuitive to use. The ability to know what candidate data is going to move out to object storage with detailed analysis reports made this easy to sell to the customer as they could see the tangible benefit and the data footprint under management. 

“We have been impressed with the Waterford Technologies drive, understanding and timeliness in getting the details right and providing a support network that is second to none.  A key differentiator for us is their human touch, I look forward to this relationship growing and believe it will be beneficial to customers of both companies”. 

Waterford Technologies’ Sophisticated Email and File Archiving Solution” is highly complementary to Getvisibility’s AI-based discovery and classification product. We see the data Governance and Data classification market as being ready for an innovative new solution, and I am very encouraged by the appetite for our game-changing offer”. 

MailMeter provides us with a very easy to use interface with powerful search and retrieval tools – it makes eDiscovery and compliance tasks easy to conduct.

MailMeter managed our growth in our Exchange and File environment and also covers off our eDiscovery requirements in a quick and efficient manner

ComplyKey was the only solution we looked at that would not only cover our Email and file archiving requirements but would also take just two days to deploy. This by far exceeded our expectations

Expert Insights have chosen Waterford Technologies as an award winner in our Best-Of Email Archiving category for the sophisticated technology behind MailMeter. Particularly in its searching and indexing functionality. The MailMeter engine parses archived emails very efficiently. Users can save queries to speed up future searches. On top of this, MailMeter’s advanced web interface for compliance review makes it a strong solution for organizations wanting to keep on top of their email archiving for legal reasons. Finally, MailMeter consistently receives glowing customer reviews from both admins and end-users for its ease-of-use, and for Waterford’s excellent customer support offerings” it would also take just two days to deploy. This by far exceeded our expectations

MailMeter is helping the trust to minimise compliance risk and meet our governance requirements. It took just five days to install on 18,500 mailboxes across over 100 sites – other suppliers had proposed to take weeks or even months. We are now capturing around 100,000 + live Emails per day and have implemented stubbing which has reduced our Email store by more than 6TB

We see our Email archive as a repository of knowledge, searching in the new version is 100 times faster than before, we can now keep smaller mailboxes knowing that we could always go back and search for anything we needed

We are extremely happy, and our end users couldn’t work as efficiently without MailMeter or SISCIN. The burden of dealing with mounting emails and complex search is gone. We are now confident that we have a solution to deal with and data subject access requests if they arise.