Office 365 Compliance & Retention

In Pobal we support communities and local agencies toward achieving social inclusion and development. For a number of years, we have been using the Email and File Solutions from Waterford Technologies & have developed a close relationship with their team. Their Solutions and Support enables us to address the challenges in managing compliance, GDPR, and Data Protection. This is of paramount importance to us due to the highly sensitive nature of our email and file data

To help RehabCare meet our data protection obligations including GDPR we use Email & File Compliance Solutions (ComplyKEY) from Waterford Technologies. Specifically as a Not for Profit Organisation, transparency and accountability are paramount in the way we manage our data. ComplyKEY backed up with a fully managed service from the team at Waterford Technologies ensures we are best placed to meet the ever-increasing data protection obligations & thereby avoiding the tough sanctions for those failing to comply

I’ve been extremely grateful for all the support Waterford Technologies have given over the past few months, with special thanks to Kevin who supported me on Xmas Eve, Rory in the last few weeks for the retention and space issues and finally Mark and Paul in helping me get through our e-discovery. My sincere thanks and appreciation. MailMeter has played an integral role in the council’s ability to organise, securely store and find historical emails”

The reason we chose a tool like MailMeter is that a lot of our business is based around being able to prove the facts of a discussion or a conversation. From a pure IT perspective, we have a clean data environment and an environment that cannot be tampered with by individual users and it gives us great comfort knowing it is there and cannot be tampered with. Only those with administrative rights can manipulate the data for GDPR motives such as tag, delete, apply retention policies, legal hold, or access block capabilities to relevant data.

Waterford technology is considerably faster at searching emails as opposed to the in-built search within outlook, and that is the most important thing when searching emails …. speed. MailMeter is very popular here.

MailMeter gives us confidence in our eDiscovery response. We can now respond quickly, accurately, and in a legally defensible manner. The software just does what it’s supposed to, and it is one less thing for me to worry about. That’s the value a proper supplier should bring to our business

MailMeter provides us with a very easy to use interface with powerful search and retrieval tools – it makes eDiscovery and compliance tasks easy to conduct.

MailMeter managed our growth in our Exchange and File environment and also covers off our eDiscovery requirements in a quick and efficient manner

ComplyKey was the only solution we looked at that would not only cover our Email and file archiving requirements but would also take just two days to deploy. This by far exceeded our expectations

MailMeter is helping the trust to minimise compliance risk and meet our governance requirements. It took just five days to install on 18,500 mailboxes across over 100 sites – other suppliers had proposed to take weeks or even months. We are now capturing around 100,000 + live Emails per day and have implemented stubbing which has reduced our Email store by more than 6TB

We see our Email archive as a repository of knowledge, searching in the new version is 100 times faster than before, we can now keep smaller mailboxes knowing that we could always go back and search for anything we needed

We are extremely happy, and our end users couldn’t work as efficiently without MailMeter or SISCIN. The burden of dealing with mounting emails and complex search is gone. We are now confident that we have a solution to deal with and data subject access requests if they arise.