Email Archiving – Why There Will Always Be Specialist Products

In defence of Microsoft

Mark Mulcahy – Waterford Technologies

Let’s be fair for once to Microsoft and state that they make a lot of good products, a few great ones and a few not so great. It’s not by accident but by design. They are omnipresent, they want to be all things to everyone and be everywhere. There is nothing wrong with this model but it isn’t practical to be that  broad with your product portfolio and the best in every field.

This is the reason they have competitors especially in the important niche markets of e-discovery/compliance/archiving.

This is where we (and our competitors) come in;

Because we all play in a much more defined area we can focus exclusively on this area, when you focus exclusively on this area what happens?

Answer: You get better at it.

“Elaborate please Mark:”

  1. OK, firstly, it allows us to provide more complex functionality to provide better tool-sets for clients to use (Investigate, Individual Search & Retrieve, Retention Manager, Insight )
  2. Secondly, it allows us to give our clients the focus they require. – Our current satisfaction rate survey was an impressive 99%
  3. Thirdly, it gives us the ability to work closely with our client base to individualise their tech support to be specific to their working structures and needs

Microsoft can’t do this simply because it wouldn’t be practical to cover this level of detail. That’s why there will always be Email Archivingspecialist products that work exclusively in certain areas.

When it’s all you do you can get very, very good at it.

If you need specialist help in any of the following areas maybe it’s time to give us a call, “It’s all we do !”

Arrange a free Email Archiving Demo Today!